A new type of support designed exclusively for Independant Vet Clinics
Unlock Veterinary Consulting empowers independent veterinary clinics with strategic operational, HR, and financial support.
Unlike other Consulting Businesses and memberships, I'm hands-on and in-clinic—driving the actions, implementing the change, and elevating people, performance, and profit.
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“A truly beneficial service for any veterinary practice. Even after 30+ years in the industry as a Consultant and Manager myself, I still found areas where we could improve thanks to Lauren’s knowledge, clarity and practical tools. Highly recommend.”
— Tracy K, Business Manager
How Unlock Consulting is Different...
Real change takes more than advice... it takes partnership
Why juggle a finance coach, a HR advisor, a leadership coach, an IT implementer and a marketing guru? I bring the full veterinary business toolkit—one consultant, all bases covered.
Tailored Support
Every clinic operates differently, and your solutions should too. I design strategies built around your workflow, team dynamics, and goals—so the recommendations and plan we make together doesn’t just sound good, it FITS and it WORKS.
Lived Experience
With years in leadership, operations, and frontline clinical roles, I understand exactly what your team is facing. My advice is rooted in real-world experience, not theory, ensuring your clinic gets practical, proven solutions.
Available when you need.. not months later
You get a consultant who’s responsive, accessible, and an extension of your Clinic team. When issues arise or momentum shifts, I’m there to guide you quickly so your clinic keeps moving forward.
More than just a face behind a screen
This is hands-on, collaborative consulting—site visits, real conversations, and tailored support that goes far beyond a Zoom call. I work alongside your team to help implement, refine, and strengthen the changes that matter.
Not Sure Where to Start? That’s More Common Than You Think.
Success Story 1 – Transforming a Multi-Clinic GP/ECC Veterinary Group
Many clinic owners and leaders know they need support — but aren’t always sure what kind.
Legislation changes. Technology evolves. Workforce expectations shift. And suddenly you’re expected to be an expert in HR, WHS, compliance, culture, finance, recruitment, social media marketing and systems… all while running a clinic.
Since December 2025, new psychosocial safety legislation has changed employer obligations.
-When was the last time your contracts, policies, or workplace frameworks were reviewed?
Thinking about:
• AI note-taking or consult recording tools
• New rostering or workforce management software
• HR platforms or compliance systems
• Workflow or technology upgrades
• Culture, wellbeing or leadership frameworks
…but not sure where to start — or what’s actually worth investing in?
That’s exactly where Unlock comes in.
Start With a Conversation — Not a Commitment
I offer no-obligation discussions and Clinic Health Checks designed to help you identify:
✔ Where risk may be sitting (compliance, WHS, HR, workforce)
✔ What’s working well and what’s creating hidden cost or stress
✔ What technology or systems could genuinely help (and what might create more work)
✔ Practical, staged next steps — not overwhelming change programs
Because the goal isn’t to sell you services you don’t need.
It’s to help you understand what will actually move your clinic forward.
👉 Book a confidential, no-obligation discussion or Clinic Health Check by getting in touch:
At Unlock Veterinary, we don’t just advise clinics on workforce strategy — we built a solution to solve it.
Introducing....
Shift & Paws connects good clinics with good people through a vetted, membership-based staffing platform designed specifically for independent veterinary teams.
Because strategy is only valuable if it works in real clinic life.
* Post shifts quickly.
* Engage with pre-vetted vets, nurses & reception teams.
* Spend less time chasing — more time running your clinic.
Built by
Unlock Veterinary
People . Performance . Sustainability
What is Consulting- How does it work?
Whether you want a steady monthly partnership or occasional expert input, my consulting models are designed to meet your clinic where it’s at.
Model 1. Ongoing Monthly Support
Your Remote Operations & Strategy Partner
The RCFO (Remote Chief Financial Officer) monthly model provides ongoing, senior-level operational and financial guidance—without the cost of hiring a full-time executive.
It’s designed for clinics wanting stability, structure and reliable month-to-month leadership support and long-term business support.
What's included:
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Monthly Business analysis and reporting- KPI Dashboard & Comprehensive Performance Report, commentary and recommendations
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Analysis of PMS, financial data and digital presence
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Monthly leadership meetings & targeted action plans
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Guidance on workflows, operations and team communication
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5 flexible retainer hours per month for coaching, implementation or hands-on support across any of my consultancy areas.
Ideal for clinics that want:
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Steady operational and financial leadership
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Better systems and smoother workflows
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Stronger team culture and reduced decision fatigue
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Consistent, measurable business improvement
➡️ Download the Monthly Support Model Information Booklet here:
A Common Misconception: Consulting is a cost.
The Reality: When done properly, consulting should pay for itself through smarter systems, reduced staffing turnover, stronger compliance, and better use of team capacity.
Most Clinics see a >6% profit margin increase within 6 months and an ROI on their Annual Consulting fees in less than 12 weeks
Model 2. Ad-Hoc Consulting & Project Support
Flexible support when you need expert intervention
For clinics needing help with a specific challenge, opportunity or project, ad-hoc consulting provides targeted expertise without long-term commitment.
Common project areas:
* Strategy and Corporate-level planning for Clinic setups, renovations, remodelling and business expansion
* Rostering, labour optimisation & pricing hygiene
* PMS optimisation, implementation or re-design (including ezyVet)
* HR platform setup, compliance, WHS & policy development and library building
* Workflow re-design and operational problem-solving
* Marketing, brand alignment and client retention projects and strategies
* Leadership coaching & role clarity
Ideal for clinics:
* With a defined project or bottleneck
* Wanting structured, time-bound support
* Needing an external expert to bring clarity and momentum or to implement a major change or project
