


The potential within your Veterinary Business
Unlock
Are you spending more hours running your practice than actually enjoying it? Missing the freedom and balance you thought came with being your own boss?
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Let’s work together to uncover the hidden strengths in your business, your team, and your client relationships—so your veterinary practice can flourish, and you can finally get back to loving what you do.

Hi, I'm Lauren!
With over a decade of experience supporting more than 150 veterinary clinics across Australia and New Zealand, I’ve seen first-hand what makes a practice thrive — and what holds one back.
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Having worked across both privately owned clinics and large corporate networks, I combine strategic insight with hands-on operational expertise to deliver practical, measurable outcomes.
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My consulting services give clinics access to executive-level support across all areas of operations — including financial planning, KPI tracking, HR strategy, and workflow optimisation. I specialise in HR platform implementation (such as Employment Hero), the development of comprehensive policy and compliance libraries, and the creation of mentally healthy, psychologically safe workplace frameworks that enhance engagement and retention.
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I also focus on the implementation of AI and IT advancements — from online payment and consent systems to AI-powered note-taking and workflow tools — helping clinics streamline processes so teams can get back to doing what they do best: caring for animals and clients.
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As a Business Manager leading a multi-site veterinary group, I oversaw workforce growth of over 70%, introduced structured CPD and incentive programs, established transparent remuneration frameworks, and implemented wellbeing and performance systems that strengthened culture and accountability.
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Starting my career as a Veterinary Nurse and progressing through management, operations, and executive leadership, I understand clinic life from every perspective.
My goal is simple — to help practices of any size achieve big-business results while maintaining the authenticity and heart that make them truly unique.
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Whether you’re launching, scaling, or refining your operations, I can help you create a thriving, sustainable, and people-first practice that you and your team can be proud of.

"Lauren and I worked together on the implementation of practice management software over multiple sites.
Change is always a challenge in a Veterinary clinic and Lauren excelled with her calm and cool nature while delivering on the high level of detail required for these projects.
- Justin Choo, Business Development Manager
“Unlock Veterinary Consulting has been instrumental in transforming our practice.
Lauren's personalized coaching has significantly improved our financial strategies and overall business performance.
Our daily workflows and rosters run much more seamlessly and our staff could not be happier!”
- Dr. Amanda Smith
"Lauren is a professional, patient and kind individual. I had the pleasure of working with and co-coordinating an ezyVet rollout for my team. Lauren is a superstar "
- Rachel Ryan,
Multi-site Veterinary Area Manager







