A new type of support designed exclusively for Independent Vet Clinics
Running the Clinic on empty? Let's fix that
Success Story 1 – Transforming a Multi-Clinic GP/ECC Veterinary Group
Hands-on business support for independent vet clinics — HR, compliance, finance, and strategy, all under one roof. Why juggle five advisors when you need one?
One Consultant... All bases covered
Many Veterinary clinic owners and leaders know they need support — but aren’t always sure what kind.Legislation changes. Technology evolves. Workforce expectations shift. And suddenly you’re expected to be an expert in HR, WHS, compliance, culture, finance, recruitment, social media marketing and systems… all while running a clinic.
Ready to see where your clinic really stands?
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Get a clear, honest picture of what's working — and what's quietly costing you
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Walk away with a written report and practical next steps, tailored to your clinic
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No obligation, no sales pitch — just clarity and a plan
Confidential
Start with a conversation.. not a committment
The Clinic Health Check is a structured questionnaire and follow-up review covering every key area of your clinic — financials, HR, WHS, compliance, technology, culture, staffing, strategy, marketing, and client experience.
You'll receive a detailed written report outlining what's working, where risk is sitting, and clear next steps — ideas you can action yourself straight away, hand off to your team, or work through with me. If you'd like support beyond the report, I offer flexible, custom packages built around exactly what you need — nothing more. Most clinics are surprised by what a fresh set of eyes picks up.
⭐️⭐️⭐️⭐️⭐️
“A truly beneficial service for any veterinary practice. Even after 30+ years in the industry as a Consultant and Manager myself, I still found areas where we could improve thanks to Lauren’s knowledge, clarity and practical tools. Highly recommend.”
— Tracy K, Business Manager
Something new: A Custom Policy Package for your Clinic
When did your clinic last update its policies?
If you can't remember — or the answer is "never" — you're not alone.
Most independent clinics run on outdated, incomplete policies that don't reflect current legislation, your team, or your culture.
Our 15-policy suite is fully personalised to your clinic (not templates), covers mandatory psychosocial safety, fatigue management and controlled drug compliance, and is delivered in editable Word format — ready to use from day one.
One-time investment: $1,997 + GST, 100% tax deductible. Offer ends 31 July 2026.
Your 15-policy suite:
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Employee Handbook & Code of Conduct
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CPD & Study Policy
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Workplace Behaviour Policy
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Recruitment & Selection Policy
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Staff Discounts Policy
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Uniform Policy
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Flexible Work Arrangements Policy
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Psychosocial Safety at Work Policy
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Grievance Resolution Policy
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IT, Social Media & Responsible AI Policy
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Disciplinary Action Policy
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Workplace Health & Safety Policy
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Leave Policy
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Fatigue Management Policy
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Controlled Drugs & S4/S8 Compliance Policy
$1,997 vs. the cost of getting it wrong
Ready to start the new financial year right?
Email lauren@unlockveterinaryconsulting.com.au to get started on your new Policy suite — offer ends 31 July 2026
Areas of Expertise
Nine ways Unlock can move your Clinic forward
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WHS & Compliance
Workplace health and safety audits, policy development, and full implementation of safety frameworks — all current with 2025 psychosocial safety legislation.
Includes SOPs for controlled substances, emergency protocol walkthroughs, and hands-on implementation so your team knows exactly what to do when it matters.
Learn more
3.
Clinic setups & Acquisitions
From floor plan review and equipment planning through to supplier liaison, council requirements, recruitment, and open day — I work alongside you at every stage of a new clinic setup or acquisition.
Complete business modelling and feasibility planning underpins the whole process, so every decision is grounded in what will actually work operationally and financially. One point of contact from concept to opening day.
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4.
PMS & Technology
ezyVet optimisation and implementation, X-ray software configuration, TANDA workforce management, and Employment Hero HR platform setup — plus reminder redesign, software configuration, and hands-on team training.
End-to-end implementation from someone who knows how these platforms perform in a real vet clinic.
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5.
Financials & Business Reporting
Corporate-level planning, forecasting, and KPI dashboards built for independent clinics — giving you the same visibility a large corporate group has, without the overhead.
Monthly or fortnightly catchups with your team to review performance, work through the numbers, and turn insight into real-world action.
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6.
AI tools & implementation
AI is changing how veterinary clinics operate — and fast. Consultation recording, clinical note automation, client communication tools, smart scheduling, and workflow automation are already saving clinics hours every week.
I help you cut through the noise, choose what's actually worth investing in, and implement it so your team hits the ground running.
Learn more
7.
Leadership & Coaching
Whether you need weekly check-ins, a one-off session to work through a specific challenge, or help building the management structures and processes that set your team up for long-term success — this is practical, real-world coaching built for vet clinic leaders.
Role clarity, culture frameworks, and confident decision-making for practice owners and managers who are done figuring it out alone.
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Marketing & Brand
Not a replacement for a dedicated marketer — but practical, clinic-specific guidance on how you present to your clients and community.
Website reviews, Google ranking assistance, Socials content strategy, newsletters, and client retention strategies — taught to you and your team so you can get the quick wins yourselves and keep your people engaged in the growth of their own clinic.
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9.
Pricing & People Strategy
Two of the biggest levers in any clinic — and the ones most often left to gut feel. Are you actually charging for everything your team is already doing?
I help you audit, correct, and configure your pricing so it reflects the true value of your care — paired with recruitment, retention, and team-building strategy. The most important plan your clinic will ever have is the one that brings in and keeps the right people.
Learn more
Ready to get a clear picture of where your practice stands?
Reach out — I'd love to chat
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