Levelling the playing field in the Veterinary Industry- one Independent Clinic at a time
Hi, I’m Lauren,
With over a decade of experience supporting more than 150 veterinary clinics across Australia and New Zealand, I’ve seen first-hand what makes a practice thrive — and what quietly holds one back.
From my early days as a veterinary nurse to years spent in C-suite and operational leadership roles, I’ve seen the realities of clinic life from every angle. Growing up in country Victoria, I also have a deep appreciation for the unique pressures faced by regional, Independantly owned and community-based practices — with owners working in the Clinic juggling staff wellbeing, compliance, financial performance, and client care, often all at the same time.
Having worked across both privately owned clinics and large corporate networks, I blend strategic insight with practical, boots-on-the-ground experience to deliver outcomes that are measurable, sustainable, and grounded in how clinics actually operate day to day.
My mantra has always been simple: People • Performance • Profit — because when you put your people first, performance and profitability follow naturally. That philosophy shaped the foundation of Unlock Veterinary Consulting.
I created Unlock after seeing clinic owners stretched thin, trying to shoulder high-level leadership and administrative burdens on top of clinical responsibilities. My mission is to bridge that gap — providing hands-on, people-focused, real-world support that lightens the load and strengthens the business behind the medicine and help Independent Businesses stay Independantly owned.At Unlock, I help veterinary businesses refine their operations, strengthen leadership, and unlock their potential through practical, data-driven strategies that actually work.
Whether it’s improving financial health, building a psychologically safe workplace to ensure staff retention, or streamlining technology and workflow, my goal is to make your business stronger, lighter, and more sustainable. My goal is simple — to help practices of any size achieve big-business results while maintaining the authenticity and heart that make them truly unique.
Whether you’re launching, scaling, or refining your operations, I can help you create a thriving, sustainable, and people-first practice that you and your team can be proud of.
A modern approach
Ready to get a clear picture of where your practice stands?
Complimentary Clinic Health Check
Start with a conversation, not a commitment
The Clinic Health Check is a structured questionnaire and follow-up review covering every key area of your clinic — financials, HR, WHS, compliance, technology, culture, staffing, strategy, marketing, and client experience.
You'll receive a detailed written report outlining what's working, where risk is sitting, and clear next steps — ideas you can action yourself straight away, hand off to your team, or work through with me. If you'd like support beyond the report, I offer flexible, custom packages built around exactly what you need — nothing more. Most clinics are surprised by what a fresh set of eyes picks up.
Coming to Vet Expo Sydney?
I’ll be exhibiting at the Vet Expo Sydney on September 9th & 10th and would love the chance to talk clinics with you in person.
Scan the QR code at my stand and complete your free Clinic Health Check. You’ll receive your report on the day, giving you a clear snapshot of what’s working, where there may be opportunities or risks, and what you could focus on next.
If you’d like to talk through your results, come and find me at Stand S15.
We can have a chat about your clinic, what’s happening behind the scenes and where you might need a fresh set of eyes.