My services
People & HR
HR frameworks and platforms, employment contracts, policies, and WHS compliance — built for vet clinic realities, not generic workplaces.
Includes psychosocial safety obligations under the 2025 legislation changes. When did you last review your contracts and policies?
Clinic setups & Acquisitions
From floor plan review and equipment planning through to supplier liaison, council requirements, recruitment, and open day — I work alongside you at every stage of a new clinic setup or acquisition.
Complete business modelling and feasibility planning underpins the whole process, so every decision is grounded in what will actually work operationally and financially. One point of contact from concept to opening day.
Leadership & Coaching
Whether you need weekly check-ins, a one-off session to work through a specific challenge, or help building the management structures and processes that set your team up for long-term success — this is practical, real-world coaching built for vet clinic leaders.
Role clarity, culture frameworks, and confident decision-making for practice owners and managers who are done figuring it out alone.
Pricing & People Strategy
Two of the biggest levers in any clinic — and the ones most often left to gut feel. Are you actually charging for everything your team is already doing?
I help you audit, correct, and configure your pricing so it reflects the true value of your care — paired with recruitment, retention, and team-building strategy. The most important plan your clinic will ever have is the one that brings in and keeps the right people.
Financials & Business Reporting
Corporate-level planning, forecasting, and KPI dashboards built for independent clinics — giving you the same visibility a large corporate group has, without the overhead.
Monthly or fortnightly catchups with your team to review performance, work through the numbers, and turn insight into real-world action.
WHS & Compliance
Workplace health and safety audits, policy development, and full implementation of safety frameworks — all current with 2025 psychosocial safety legislation.
Includes SOPs for controlled substances, emergency protocol walkthroughs, and hands-on implementation so your team knows exactly what to do when it matters.
PMS & Technology
ezyVet optimisation and implementation, X-ray software configuration, TANDA workforce management, and Employment Hero HR platform setup — plus reminder redesign, software configuration, and hands-on team training.
End-to-end implementation from someone who knows how these platforms perform in a real vet clinic.
AI tools & implementation
AI is changing how veterinary clinics operate — and fast. Consultation recording, clinical note automation, client communication tools, smart scheduling, and workflow automation are already saving clinics hours every week.
I help you cut through the noise, choose what's actually worth investing in, and implement it so your team hits the ground running.
Marketing & Brand
Not a replacement for a dedicated marketer — but practical, clinic-specific guidance on how you present to your clients and community.
Website reviews, Google ranking assistance, Socials content strategy, newsletters, and client retention strategies — taught to you and your team so you can get the quick wins yourselves and keep your people engaged in the growth of their own clinic.
Ready to get a clear picture of where your practice stands?
Complimentary Clinic Health Check
Start with a conversation, not a commitment
The Clinic Health Check is a structured questionnaire and follow-up review covering every key area of your clinic — financials, HR, WHS, compliance, technology, culture, staffing, strategy, marketing, and client experience.
You'll receive a detailed written report outlining what's working, where risk is sitting, and clear next steps — ideas you can action yourself straight away, hand off to your team, or work through with me. If you'd like support beyond the report, I offer flexible, custom packages built around exactly what you need — nothing more. Most clinics are surprised by what a fresh set of eyes picks up.
Coming to Vet Expo Sydney?
I’ll be exhibiting at the Vet Expo Sydney on September 9th & 10th and would love the chance to talk clinics with you in person.
Scan the QR code at my stand and complete your free Clinic Health Check. You’ll receive your report on the day, giving you a clear snapshot of what’s working, where there may be opportunities or risks, and what you could focus on next.
If you’d like to talk through your results, come and find me at Stand S15.
We can have a chat about your clinic, what’s happening behind the scenes and where you might need a fresh set of eyes.